Privacy Policy

Effective Date: January 7, 2024

1. Introduction

TheOnlineCourseGuy.com (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, purchasing our products, or using our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

As a global business, we comply with data privacy regulations such as the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents.

If you have any questions or concerns about your privacy, please contact us at jacques@theonlinecourseguy.com.

2. Information We Collect

We may collect both personal and non-personal information from you in the following ways:

a. Personal Information:
Personal information is data that identifies you as an individual. This includes:

Name
Email address
Billing and shipping address
Payment information (processed securely through third-party providers)
Phone number (if provided)
Any other information you voluntarily provide

b. Non-Personal Information:
Non-personal information includes data that does not directly identify you. This may include:

Browser type and version
Device type and operating system
IP address
Referring website
Clickstream data and browsing patterns

3. How We Collect Your Information

We collect personal information directly from you when you:

Register for our courses or services
Sign up for our email list or newsletter
Submit inquiries through our website
Purchase products or services
Use interactive features like comments or community forums
Sign up through affiliate links or special promotions

4. Use of Cookies and Similar Technologies

We use cookies and other tracking technologies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that allow us to recognize you when you return to our site.

a. Types of Cookies We Use:

Essential Cookies: Necessary for basic website functionality.
Performance and Analytics Cookies: Collect data on how visitors use the site to help us improve its functionality.
Marketing and Remarketing Cookies: Track your browsing activities to display relevant ads.

b. Managing Cookies: You can disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features on our site.

For more detailed information, please review our Cookie Policy (link to separate Cookie Policy).

5. How We Use Your Information

We may use the personal information we collect for the following purposes:

To provide and manage our services
To personalize your experience
To process transactions and manage payments
To send promotional emails, newsletters, and updates
To provide customer support and respond to inquiries
For remarketing and targeted advertising (using tools like Google Analytics and Facebook Pixel)
To track the effectiveness of our marketing campaigns

6. Sharing Your Information

We do not sell or rent your personal information. We may share your data in the following ways:

a. Third-Party Service Providers:
We work with third-party companies to help us operate our business and website, such as:

Google Analytics and Facebook Pixel (analytics and tracking)
Kajabi (course hosting and user management)
ActiveCampaign (email marketing)
Stripe and PayPal (payment processing)

b. Affiliates and Partners:
If you sign up through affiliate links on our website, your information may be shared with the corresponding affiliate to track referrals.

c. Legal Compliance:
We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

7. GDPR Compliance and Data Protection

If you are located in the EU or UK, you have specific rights under GDPR:

a. Your Rights Include:

Access: Request a copy of the data we hold about you.
Correction: Request corrections to any inaccurate data.
Deletion: Request the deletion of your data (“Right to be Forgotten”).
Restriction: Request to limit the processing of your data.
Objection: Object to processing based on legitimate interests.
Data Portability: Request your data in a structured format.

To exercise these rights, please email us at jacques@theonlinecourseguy.com.

8. CCPA Compliance for California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

Right to Know: Request what personal data we collect, use, share, or sell.
Right to Delete: Request the deletion of your personal data.
Right to Opt-Out: Opt-out of the sale of your personal data.
Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

To exercise any of these rights, please email us at jacques@theonlinecourseguy.com.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

10. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While no method of transmission over the internet is 100% secure, we strive to protect your information using industry best practices.

11. Affiliate Disclosure

Some of the links on our website, particularly on our "Tools" page, are affiliate links. This means that if you click on the link and make a purchase, we may receive a commission at no extra cost to you. We only recommend products and services that we use personally and believe will add value to our audience.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

TheOnlineCourseGuy.com
5261 Highland Rd #144
Baton Rouge, LA 70808
Email: jacques@theonlinecourseguy.com